Emergency Medical Call Taker (EMCT)
EMCTs receive the incoming 911 emergency and non-emergency phone calls. Using an established Medical Priority Dispatch System (MPDS), they assign an acuity code to each incoming call. EMCTs also provide critical instructions to 911 callers in the form of CPR instructions, childbirth instructions, bleeding control and many other life saving techniques.
EMCT’s also coordinate / request services which may be required on an ambulance response, such as; Police Departments, Search & Rescue, Coast Guard, Ski Patrol, Railway, utility companies, and many more.