Emergency Medical Dispatcher (EMD)
EMDs manage all aspects of ambulance resource utilization for the incoming emergency and non-emergency calls. As the incoming calls are processed and triaged by the EMCTs, the EMDs decide which actual units respond to which calls. Paramedic units can range from a foot or bike squad, to street ambulances, and up to helicopter or airplane ambulances.
All EMDs must first successfully complete the EMCT training program.